Max DePree, Chairman of the Board of Herman Miller, Inc., also wrote Leadership is an Art, a 1989 bestseller which showed how the leader’s task is less a rigorous scientific discipline and more an art of genuine human expression. In Leadership Jazz, DePree addresses two tough challenges leaders face – mastering the difficult concepts of voice and touch. He writes, “A leader’s voice is the expression of one-s beliefs. A leader’s touch demonstrates competence and resolve.”  The connection of voice and touch is like jazz, a “public performance, dependent on so many things – the environment, the volunteers playing in the band, the need for everyone to perform as individuals and as a group, the absolute dependence of the leader on the members of the band. What a summary of an organization!”